Your energy, brought to your home
If you are buying or moving into The Pinnacle, you will soon be part of an exciting new approach to energy management that reduces your energy costs.
We’ve been working on behalf of your owners corporation to provide the residents of The Pinnacle with a seamless, community energy supply. Our privately-owned network means energy can be purchased in bulk and made available to your home at better rates.
Sign up now
Pay my bill
Paying your electricity bill is easy. Click here to pay online.
How it works
Find out how embedded energy networks works within your building.
Learn about electricity at The Pinnacle.
Click here to sign up for your electricity account.
State of the art
Expert engineers design, implement and maintain building networks, helping owners and residents pay less for their energy, future proofing your buildings, reducing strata levies, and helping minimise future electricity price rises. The owners corporation can keep costs low by buying electricity at bulk prices for the whole building.
The Pinnacle Residential Energy Price
|Customer type||Fuel type||Distribution area||Tariff type||Offer type||Release date|
|Domestic residential||Electricity||Ausgrid||Anytime||Retail tariff||01-Jan-2019|
|Contract term||No fixed term|
|Contract expiry details||This contract expires when terminated by us or you in accordance with our Terms and Conditions|
|Bill frequency||Every month|
Electricity pricing information
|Click here for your residential pricing information.|
*Any time of day, including weekends and public holidays
|Are these prices fixed?||Yes|
|Electricity key contract features|
|Cooling off period||10 business days|
|Late payment fee||Zero|
|Credit card payment processing fee||1.32%|
|Eligibility criteria||The details presented in this Energy price fact sheet are for domestic residential customers located within the Pinnacle building|
|Meter type||Type 4, 5 or 6 meter|
|General incentives||Simple pricing. No confusing conditional discounts|
kWh stands for kilowatt hour and is the unit of measurement for your electricity usage.
The daily supply charge is a charge that applies for supplying electricity to your property for each day of the billing period, regardless of how much electricity you use.
|Electricity offer terms and conditions|
|We will bill you every month or every three months depending on your meter type. For example, if you have a basic manually-read meter, we will bill you every three months and if you have a remotely-read interval meter, we will bill you monthly. If you have a manually-read interval meter, the billing period may be either monthly or three months. If the network provider changes the nature or structure of the network tariff during the term of your contract, the Energy price fact sheet relating to the new assigned tariff will apply.|
|Exempt Retailer and Agent||Phone number||Agent’s Website|
Flow Systems Pty Ltd
ACN 136 272 298 as agent for Strata Plan 80412 (ABN 98 126 087 327 trading as The Pinnacle Energy services for your community) which is exempt from being an authorised retailer under the National Energy Retail Law.
|1300 803 803||www.flowsystems.com.au|
The Pinnacle Thermal Tariffs
|Customer type||Service||Distribution area||Tariff type||Offer type|
|Residential & business||Hot Water||Not applicable||Ltr-t||Retail tariff||1-Jan-2019|
Thermal Tariff Information
|Contract expiry details||This contract expires when terminated by us or your in accordance with our Terms and Conditions|
No fixed term
Hot Water Pricing Information
|Click here for your residential thermal pricing.|
|Thermal Services key contract features|
|Cooling off period|
10 business days
|Late payment fee|
We do not charge late payment fees
|Credit card payment processing fee|
The details presented in this document are for residential and business customers located within the The Pinnacle service area. You must have an eligible hot water and chilled water meter.
Hot Water Pulse Meter
|General incentives||Simple pricing. No confusing conditional discounts.|
Thermal services offer terms and conditions
The Terms and Conditions are inside your Welcome Pack. You can find a copy at the bottom of the Customer Service page on this website.
We will bill you every month or every three months depending on your meter type. For example, if you have a basic manually-read meter, we will bill you every three months and if you have a remotely-read interval meter, we will bill you monthly. If you have a manually-read interval meter, the billing period may be either monthly or every three months.
Price Variations: If the electricity or gas network provider changes the nature, price or structure of the network tariff during the term of your contract, the Thermal Services Price Fact Sheet relating to the new assigned tariff will apply.
|Service Provider||Phone number|
Service Provider website
Flow Systems Pty Ltd ACN 136 272
|1300 803 803||www.flowsystems.com.au|